At USA-Medicines, we are committed to ensuring a smooth and reliable shipping experience for our valued customers. Here’s everything you need to know about our shipping process:
Order Processing:
All orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
Shipping Methods & Days:
- United Kingdom: Benefit from next-day delivery via Royal Mail or opt for a standard shipping service.
- United States: Opt for either overnight delivery or standard USPS shipping according to your requirements.
- Europe: Choose from reliable courier services such as DPD, Cargo, DHL, or Colissimo for convenient delivery within 7 business days.
Shipping Rates:
Shipping costs are calculated based on the weight of your order and shipping destination.
Free shipping may be available for orders meeting certain criteria; details will be provided during checkout.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
Track your order by clicking the tracking link in the email or logging into your account on our website.
International Shipping:
- We offer shipping to the USA, UK, Australia, and other countries worldwide. Standard trackable mail typically takes 20–25 business days from the date of the tracking number update.
- For quicker delivery, express shipping options are also available, with delivery times ranging from 12 to 15 days.
Delivery Issues:
If your order is delayed or if you encounter any delivery issues, please contact our customer support team at info@usa-medicines.com for prompt assistance.
Lost or Stolen Packages:
Once a package is successfully delivered to the provided shipping address, we are not liable for lost or stolen packages.
If you believe your package is lost or stolen, please contact the shipping carrier directly and file a claim.
Thank you for choosing USA-Medicines.com for your healthcare needs. If you have any questions or concerns about our shipping policy, please don’t hesitate to reach out to our dedicated customer support team. We appreciate your trust in us and look forward to serving you.